Monday, 26 November 2012
ORGANIZATIONAL BEHAVIOR (MGT502) FALL 2012
ASSIGNMENT NO. 1
DUE DATE: 28
TH
NOVEMBER, 2012
MARKS: 20
Learning Objectives:
1. To enable you to understand that how motivational factors play an important
role in an employee’s performance.
2. To make you understand how motivational factors vary from lower level to top level
management.
Assignment:
A large insurance company recently decided to review its approach to employee motivation.
The Human Resource Department began this research by interviewing people from all
functional areas and hierarchical levels. Based on these interviews, a questionnaire was
formulated and distributed to employees in the organization. There were four major parts to
the data-collection instrument. The participants were asked torank 25 motivational factors
in their order of importance. No. 1 was to be placed next to the item thatwas judged to be
most important; 25was to be placed next to the one that was of least importance.
When the questions were collected and examined, two different patterns of responses were
emerged. The one set of responsesreceived from the workersand supervisory level
managers was as under:
RankMotivational Factor
1 The amount of pay you get.
2 The amount of job security you have.
3 The friendliness of the people with whom you work.
4 The physical surroundings of the job.
5 The amount of fringebenefits you receive.
6 The resources you have for doing your job.
7 The respect you receive from people with whom you work.
8 The chances of getting a promotion.
9 The way you are treated bythe people with whom you work.
10 The chance to do something that makes you feel good about yourself.
The responses received from the middle and top-level managers provided an entirely
different picture as under:
RankMotivational Factor
1 The chance to do something thatmakes you feel good about yourself.
2 The opportunity to develop your skillsand abilities.
3 The amount of freedomyou have on your job.
4 The chances you have todo the things you do best.
5 The respect you receive from the people with whom you work.
6 Your chances for taking part in the makingof decisions.
7 The amount of job security you have.
8 The amount of pay you get.
9 The amount of fringebenefits you receive.
10 The physical surroundings of your job.
Questions
1. Using the two-factor theory of motivation as your guide, how would you
interpret the first set of responses? Explain.
2. Using the two-factor theory of motivation as you guide, how would you
interpret the second set of responses? Explain.
Other Important Instructions:
ASSIGNMENT NO. 1
DUE DATE: 28
TH
NOVEMBER, 2012
MARKS: 20
Learning Objectives:
1. To enable you to understand that how motivational factors play an important
role in an employee’s performance.
2. To make you understand how motivational factors vary from lower level to top level
management.
Assignment:
A large insurance company recently decided to review its approach to employee motivation.
The Human Resource Department began this research by interviewing people from all
functional areas and hierarchical levels. Based on these interviews, a questionnaire was
formulated and distributed to employees in the organization. There were four major parts to
the data-collection instrument. The participants were asked torank 25 motivational factors
in their order of importance. No. 1 was to be placed next to the item thatwas judged to be
most important; 25was to be placed next to the one that was of least importance.
When the questions were collected and examined, two different patterns of responses were
emerged. The one set of responsesreceived from the workersand supervisory level
managers was as under:
RankMotivational Factor
1 The amount of pay you get.
2 The amount of job security you have.
3 The friendliness of the people with whom you work.
4 The physical surroundings of the job.
5 The amount of fringebenefits you receive.
6 The resources you have for doing your job.
7 The respect you receive from people with whom you work.
8 The chances of getting a promotion.
9 The way you are treated bythe people with whom you work.
10 The chance to do something that makes you feel good about yourself.
The responses received from the middle and top-level managers provided an entirely
different picture as under:
RankMotivational Factor
1 The chance to do something thatmakes you feel good about yourself.
2 The opportunity to develop your skillsand abilities.
3 The amount of freedomyou have on your job.
4 The chances you have todo the things you do best.
5 The respect you receive from the people with whom you work.
6 Your chances for taking part in the makingof decisions.
7 The amount of job security you have.
8 The amount of pay you get.
9 The amount of fringebenefits you receive.
10 The physical surroundings of your job.
Questions
1. Using the two-factor theory of motivation as your guide, how would you
interpret the first set of responses? Explain.
2. Using the two-factor theory of motivation as you guide, how would you
interpret the second set of responses? Explain.
Other Important Instructions:
